We understand that moving home can be one of life's most stressful experiences. That's why we promise to make sure your home move is as quick, straightforward and stress-free as possible.
Our revolutionary online case-management service, eWay, allows you to manage your case whenever you want, from wherever you are, via a smartphone, tablet or PC. You can easily complete documentation online, make secure payments and keep up-to-date with how your case is progressing, even when you’re on the move.
There's even an eWay app, making it even easier for you to stay up-to-date.
* Terms and conditions apply.
If you have any questions about our service, or would like to discuss a quotation you have received, please get in touch in one of the following ways:
* Terms and conditions apply.
If you have any questions about our service, or would like to discuss a quotation you have received, please get in touch in one of the following ways:
If you have any questions about our service, or would like to discuss a quotation you have received, please get in touch in one of the following ways:
* Terms and conditions apply.
Cookies are tiny files that are downloaded to your computer to improve your experience, and are stored inside your browser. Most sites on the internet use cookies to enable features and functionality which would not be possible without them.
This page describes how this site uses cookies and why they are needed. This page also describes how you can prevent these cookies from being stored, however please note that this will prevent certain elements of the site from working correctly.
For more general information on cookies see Wikipedia’s article - https://en.wikipedia.org/wiki/HTTP_cookie
We use cookies for a variety of reasons detailed below. There are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you allow all cookies on this site if you are not sure whether you need them or not.
We do not use cookies to collect or store your personal information.
You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
If you still wish to disable cookies, information on doing so can be found on the following sites:
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This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web. This helps us to understand how you use the site and provides us insight into ways that we can improve your experience. These cookies may track how long you spend on the site and the pages that you visit so we can continue to optimise and improve the site over time.
Google Analytics does not store any personal information; we’re able to see statistical information on how this site is used, but we are not able to relate that information to a specific person or device.
Data is retained in Google Analytics for 26 months, and is not shared with any third parties.
For more information on Google Analytics cookies, see the official Google Analytics page.
This website is operated by Premier Property Lawyers Limited, a registered company in England and Wales under company number 03130071 and with our registered office at 1 Frances Way, Grove Park, Enderby, Leicester, LE19 1SH (“PPL”, “we”, “us” or “our” in this policy).
PPL is committed to complying with the UK’s Data Protection law and the EU General Data Protection Regulations (GDPR) for the protection of personal data, as well as the principles of data security in the configuration of our service. Where we decide the purpose and means for which personal data you supply through this website is processed, we are the “data controller.”
If you have any questions or comments about this privacy policy or how we use your personal data, please contact our Data Protection Officer:
The Data Protection Officer
Premier Property Lawyers Limited
1 Frances Way
Grove Park
Enderby
Leicester
LE19 1SH
Email:
DataProtection@premierpropertylawyers.com
This privacy policy relates to our use of any personal information you provide to us through this website and any other electronic communications networks such as emails, social media, web chat, SMS etc.
Whether or not you become a customer of PPL, we may use your personal data for the reasons set out below. If you become a customer PPL will use it to either provide the conveyancing services to you or to fulfil our contract with you. PPL will collect most of the data directly but information collected both directly and indirectly are mentioned in this statement.
We will tell you if providing some personal data is optional, including asking for your consent to process it. In all other cases you must provide your personal data to enable PPL to provide services to you.
Subject to applicable laws, we may monitor and record your calls, emails, text messages, social media messages and other communications in relation to your dealings with us. PPL will do this for regulatory compliance, for self-regulatory practices, crime prevention and detection, to protect the security of our communication systems and procedures, to check for obscene or profane content, for quality control and staff training. PPL also monitors activities on your file where necessary for these reasons and this is justified by PPL's legitimate interests and legal obligations.
PPL processes your personal data for the following reasons:
Please note that you are free at any time to change your mind and withdraw your consent. The consequence might be that we cannot do certain things for you.
Subject to applicable data protection laws we may share your data with:
You can visit our website without giving away your personal information. PPL uses Google Analytics and Cookies in order to improve our service, user experience and analyse how the website is used. Aside from the approximate location (IP address), the information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, language.
We do not collect additional information, such as your age, gender, interests or bank details. We use cookies to profile some of the data we collect to enable us to test and analyse how audiences interact with the PPL website and to make informed decisions about how to provide a better experience for visitors to our website.
Your personal data may be transferred outside of the UK and the European Economic Area (EEA). While some countries have adequate protection for personal data under applicable laws, in other countries steps will be necessary to ensure appropriate safeguards apply to it. These include imposing contractual obligations of adequacy or requiring the recipient to subscribe or be certified with an ‘international framework’ of protection. Where we transfer your personal data outside of the UK and EEA appropriate safeguards will be put in place to protect that data. Further details can be obtained by emailing DataProtection@premierpropertylawyers.com.
If you are aged 18 or under please get your parent/guardian’s prior permission whenever you provide personal information through the website. Users without this consent are not allowed to provide us with personal information. Please note that individuals under 18 are unable to purchase a property in the United Kingdom.
If you have chosen to opt-in to our direct marketing communications, we will use your information to tell you about products and services available from us which may be of interest to you. We may also use your information to tell you about products and services we can introduce from selected businesses.
You have a right to opt-out of our direct marketing communications at any time. You can opt out by following the Unsubscribe instructions at the bottom of the communication or by emailing DataProtection@premierpropertylawyers.com.
Please note that this data privacy policy only applies to PPL and we are not responsible for, and have no control over, information that is submitted to or collected by third parties, such as those where our websites may provide links and banner advertisements to third party sites. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites to ensure they comply with the applicable data protection regulations.
We accept no responsibility or liability for the contents of any website to which a links exists and give no representation or warranty as to the information on such websites. We accept not responsibility or liability for any loss arising from any contract entered into with any website to which a link exists.
We will treat any survey or competition information you provide with the same high standard of care as we do all personal data, using any details provided strictly within the terms of the competition and this Privacy Statement.
Please refer to our cookie policy for information about cookies, what they are used for and your rights to object to them.
Where possible, we will take steps to erase any personal data that is no longer necessary for the purposes for which it is collected or otherwise processed, or if you have withdrawn consent for it’s processing and retention.
The following criteria are used to determine data retention periods for your personal data:
It is your responsibility to ensure that your computer is virus protected. We accept no responsibility for any loss you may suffer as a result of accessing and downloading information from this site.
Your rights are as follows (please note that these rights do not always apply in all circumstances):
If you would like to exercise any of the above rights, please contact our Data Protection officer in writing:
Data Protection Officer
Premier Property Lawyers Limited
1 Frances Way,
Grove Park,
Leicester
LE19 1SH
Email:
DataProtection@premierpropertylawyers.com
You have the right to complain about Data Protection to PPL’s supervisory authority the Information Commissioner’s Office (ICO). It has enforcement powers and can investigate compliance with data protection laws. You can contact the ICO on 0303 123 1113 or by visiting their website: https://ico.org.uk.
Your personal data may be converted into statistical or aggregated data which can not be used to identify you, then used to produce statistical research and reports. This aggregated data may be shared and used in all the ways described above.
For more information on the Simplify group companies, please contact DataProtection@premierpropertylawyers.com.
This policy will be reviewed, and may change, from time to time as a result of further development of our website, changes to legislation or the implementation of new technologies. PPL reserves the right to change this data protection information at any time with effect for the future. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We therefore recommend you read the current data protection information again from time to time.
Simplify is committed to providing information and services that are fully accessible to everyone. This website strives to achieve "Double-A" accessibility as set out by the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0).
We are committed to maintaining and monitoring the accessibility of this website. The site is reviewed at regular intervals.
Please contact groupmarketing@simplify.co.uk if you have any problems accessing this site.
You and your property transaction are a potential target for fraud and you MUST protect yourself.
Property transactions are always a potential target for cybercrime and fraudulent activity, such as email hacking, because of the significant amounts of money involved.
How to protect yourself:
If in any doubt, contact your conveyancer before transferring any funds!
When we will request a payment:
There are normally three payment touchpoints where you will be asked for a payment during your purchase:
Outset – When you complete and return your Starter Pack, you will be asked to make a payment for Searches. This will be a relatively small payment (under £500) and will be requested at the beginning of your purchase.
Exchange – Only once we have received the contract, received the results of searches, received satisfactory responses to enquiries and received and checked your mortgage offer (if applicable) will we be ready to exchange. At this point only, a deposit of 10% of the purchase price will need to be paid in readiness for exchange.
Completion – Just before the day on which you are to complete your purchase, we will ask you to send us any further moneys needed. We will never ask you to pay this until a completion date has been agreed and is imminent.
If Exchange and Completion are to take place on the same day, or within a few days, we may ask you just to make one payment to cover both the deposit and completion monies.
Remember...
We will NEVER ask you to make the payments to anyone other than us and will only ask you to make payments at these stages or for the reasons described above/on the previous page.
NEVER make a payment towards your property purchase other than to the official Premier Property Lawyers Ltd named account with NatWest Bank plc ending 293.
If in any doubt, contact your conveyancer before transferring any funds!
If you have a related sale case with us, we may be able to use the deposit paid to us on your sale for the deposit on your purchase. If we can, we will not need to ask you to pay deposit moneys, only any balance needed to complete.
Do not send sensitive personal information, such as ID, bank statements or payment instructions, to us by email.
If you use our online client portal eWay, always use eWay to check our bank details if you are unsure of the details or amount to be sent.
Be on the lookout for minor spelling variations in email addresses, e.g.: @premierproppertylawyers.com or @premierspropertylawyers.com
Please keep this information close to hand throughout your purchase, as a reminder of how to spot the signs of fraudulent activity.
If you have a concern regarding our service, we will do our best to resolve it with you, so please contact your conveyancer or the conveyancing manager.
Please download our complaints procedure for more information.
If you need to access the services of the Legal Ombudsman, you can do so here: https://www.legalombudsman.org.uk
If you need to make an application for a grant out of the CLC Compensation Fund, you can get further details here: https://www.clc-uk.org/consumers
For media enquiries please contact media@simplify.co.uk.